qq988 Privacy Policy

This page describes what we collect when you use qq988 and how we keep that data protected. We collect information to operate your account, process your deposits and withdrawals, verify your identity, and comply with legal requirements. We don't sell your data to third parties. We encrypt sensitive information and store it securely on servers that may sit outside your jurisdiction but are protected by the same security standards we apply everywhere.

Our qq988 platform handles millions of transactions monthly across Indonesia—from Jakarta to Surabaya, Bandung, and Medan. Every deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet) flows through our payment processors. Every withdrawal request goes through a verification window. Every login from a new device triggers a security check. This policy explains how we manage all that data and what rights you have.

We update this policy when our practices change. Material changes are communicated to account holders via email or in-app notification. You can request a copy of your data or ask questions about our practices by contacting our support team anytime.

What we collect on qq988

We collect information in three categories: account data, transaction data, and behavioural data. Account data includes your email, phone number, password (hashed), and identity verification documents (national ID, proof of address). We collect this during registration and KYC verification. We need it to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations.

Transaction data includes every deposit, withdrawal, bet, and game play on qq988. We log the amount, the payment method, the timestamp, and the outcome. We use this data to settle your account, process withdrawals, and detect suspicious patterns. Behavioural data includes which games you play, which markets you bet on, how often you log in, and which devices you use. We use this to improve our platform, personalize your experience, and identify technical issues.

We also collect device information: your phone model, operating system, browser type, and IP address. This helps us optimize qq988 for different devices and detect unauthorized access attempts. We collect this data automatically when you use our platform—you don't need to provide it manually.

Account data

Email, phone, password, identity documents. Collected during registration and KYC verification.

Transaction data

Deposits, withdrawals, bets, game plays. Logged automatically for settlement and fraud detection.

Behavioural data

Games played, markets bet on, login frequency, device type. Used to improve platform and personalize experience.

Device data

Phone model, OS, browser, IP address. Collected automatically for optimization and security.

How we use your data on qq988

We use your data to operate qq988. We need your email and phone to send you login codes, deposit confirmations, and withdrawal status updates. We need your identity documents to verify you're who you say you are and to comply with KYC regulations. We need your transaction history to settle your account, calculate your balance, and process your withdrawals.

We also use your data to protect qq988. We monitor for fraud by analyzing transaction patterns. If we detect unusual activity—like multiple failed login attempts or a withdrawal to a different payment method than you normally use—we may freeze your account pending investigation. We use device data to detect if someone is trying to access your account from an unfamiliar location or device.

We use behavioural data to improve qq988. We analyze which games are popular, which markets have technical issues, and which devices have the slowest performance. We use this to optimize our platform, add new features, and fix bugs. We may also use your data to send you personalized notifications about new games or markets that match your interests—but you can disable these notifications in your account settings anytime.

Third parties and data processors

We don't sell your data, but we do share it with third parties who help us operate qq988. Our payment processors (the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment information to process deposits and withdrawals. They see your name, phone number, and transaction amount, but they don't see your qq988 password or your full transaction history.

We also share data with our hosting providers, who store our servers and databases. These providers may be located outside Indonesia. They have access to encrypted data but are contractually bound to keep it confidential and use it only to provide hosting services. We also share data with our compliance and legal partners when required by law—for example, if a government agency requests information about a specific account.

We never share your data with marketing companies, data brokers, or advertisers. We don't use your data to build profiles for sale. We don't track you across other websites. Your qq988 data stays within our ecosystem and the ecosystem of our trusted processors and partners.

Security and encryption on qq988

We protect your data with industry-standard encryption. All communication between your phone and our servers uses SSL (Secure Sockets Layer) protocols. Your password is hashed using a one-way algorithm—we can't read it, and neither can anyone who gains access to our database. Your identity documents are encrypted and stored separately from your account data.

We also use two-factor authentication. When you log in from a new device, we send a verification code to your email or phone. You must enter this code before your session activates. This prevents someone with your password from accessing your account without also having access to your phone or email.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We monitor for unauthorized access attempts 24/7. If we detect a breach, we notify affected account holders immediately and take steps to contain the damage. We maintain backups of your data in case of hardware failure, and these backups are also encrypted.

Cookies and tracking on qq988

We use cookies to keep you logged in on qq988. When you log in, we set a session cookie that persists for 30 days. This means you can close the app and return later without logging in again. If you log out or clear your browser cache, the cookie is deleted and you'll need to log in again on your next visit.

We also use analytics cookies to understand how people use qq988. These cookies track which pages you visit, how long you stay, and which features you use. We use this data to identify technical issues and improve our platform. These cookies don't identify you personally—they're tied to your device, not your name.

You can disable cookies in your browser settings, but this may prevent qq988 from working properly. You can also opt out of analytics tracking by contacting our support team. We don't use third-party tracking pixels or retargeting ads, so your qq988 activity isn't tracked across other websites.

We believe your data is yours. We collect only what we need to operate qq988, we protect it with industry-standard security, and we never sell it to third parties.

Your rights on qq988

You have the right to access your data. You can download a copy of all information we hold about you—your account data, transaction history, and device logs—by requesting it from our support team. We'll provide this within 30 days in a machine-readable format.

You have the right to correct your data. If your email, phone number, or address changes, you can update it in your account settings. If you notice an error in your transaction history, contact our support team and we'll investigate.

You have the right to lodge a complaint. If you believe we've mishandled your data, you can contact our support team or file a complaint with your local data protection authority.

Data retention and jurisdiction

We retain your account data for as long as your account is active. If you delete your account, we retain transaction records for seven years to comply with anti-money-laundering regulations and tax requirements. We delete other personal data within 30 days of account deletion, unless we're required by law to retain it longer.

Our servers may be located outside Indonesia. Your data may be transferred to and stored in other countries. These countries may have different data protection laws than Indonesia. By using qq988, you consent to this transfer. We ensure that all data transfers are protected by encryption and that our processors maintain the same security standards we apply in Indonesia.

This privacy policy applies to all qq988 users regardless of location. Our services are available only where local law permits. If you have questions about how your data is handled, or if you want to exercise your rights, contact our support team via live chat, email, or in-app help. We're available to assist you anytime.